Coronavirus COVID-19 Update

Media Inquiries: media@redcliffsrehab.com

Updated August 6, 2020

Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

As previously mentioned, we had two staff member test COVID-19 POSITIVE on July 28 and July 31. Those staff members have been following quarantine protocols in their own homes. Due to those two positive test results, the Utah Department of Health recommended that we test all residents who reside in our long-term care hall and some staff members who had close contact with the staff members mentioned above. The testing was done on Monday and Tuesday, August 3 and 4. Yesterday, we began receiving test results of COVID-19 NEGATIVE for all tests received so far. We are still waiting on some results and will share them when we receive them.

Besides those cases mentioned in that report, there are no other current known cases of COVID-19 associated with our facility.

We continue to work closely with the Utah Department of Health and the Bureau of Epidemiology and are following all their recommended protocols regarding the treatment, care, and safety of all residents and staff.

All staff and essential medical personnel are fully outfitted with personal protective equipment (PPE) as needed for their respective duties and we continue to prohibit visitors

As previously shared, our facility has been on restricted access since March 13, 2020. Only essential staff and medical personnel who pass a medical screening have been allowed in the facility. We have not allowed any visitors to enter our facility since that date.While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Prior Updates


Posted August 3, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

Since our last update on Saturday, August 1, there are no changes to report.

Besides those cases mentioned in that report, there are no other known cases of COVID-19 associated with our facility.

We continue to work closely with the Utah Department of Health and the Bureau of Epidemiology and are following all their recommended protocols regarding the treatment, care, and safety of all residents and staff.

All staff and essential medical personnel are fully outfitted with personal protective equipment (PPE) as needed for their respective duties and we continue to prohibit visitors

As previously shared, our facility has been on restricted access since March 13, 2020. Only essential staff and medical personnel who pass a medical screening have been allowed in the facility. We have not allowed any visitors to enter our facility since that date.While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted August 1, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

Yesterday, July 31, another staff member tested COVID-19 POSITIVE. The staff member will follow quarantine protocols in their own home.

Currently we have a total number of two staff members who are COVID-19 POSITIVE.

We currently have no known cases of COVID-19 among our residents.

As part of our ongoing COVID-19 infection-control strategy, we have staff members assigned to disinfect our facility throughout the day and night and we have taken special care to focus on any area where our COVID-19 POSITIVE staff member has been.

All staff members must pass a medical screening each time they enter our facility. If staff members fail the screening they are not permitted in the facility. If staff members experience symptoms of COVID-19 they must immediately leave the facility and follow CDC protocols before returning to work.

We continue to work closely with the Utah Department of Health and the Bureau of Epidemiology and are following all their recommended protocols regarding the treatment, care, and safety of all residents and staff.

All staff and essential medical personnel are fully outfitted with personal protective equipment (PPE) as needed for their respective duties and we continue to prohibit visitors

As previously shared, our facility has been on restricted access since March 13, 2020. Only essential staff and medical personnel who pass a medical screening have been allowed in the facility. We have not allowed any visitors to enter our facility since that date.While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted July 28, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

We have received word that a staff member has tested COVID-19 POSITIVE. The last time this staff member worked in our facility was Thursday, July 23, 2020. The staff member has been self-quarantining in their home since receiving the positive test results.

It is unknown how our staff member contracted the virus.

After learning of the test results, we immediately began verbally informing all residents, resident families, POAs, and our staff of the positive test. We also began tracing who had been in contact with our staff member and immediately informed the Utah Department of Health.

As part of our ongoing COVID-19 infection-control strategy, we have staff members assigned to disinfect our facility throughout the day and night and we have taken special care to focus on any area where our COVID-19 POSITIVE staff member has been.

Other than the staff member mentioned above, we have no other symptoms or known cases of COVID-19 associated with our facility at this time.

We continue to work closely with the Utah Department of Health and the Bureau of Epidemiology and are following all their recommended protocols regarding the treatment, care, and safety of all residents and staff.

All staff and essential medical personnel are fully outfitted with personal protective equipment (PPE) as needed for their respective duties and we continue to prohibit visitors

As previously shared, our facility has been on restricted access since March 13, 2020. Only essential staff and medical personnel who pass a medical screening have been allowed in the facility. We have not allowed any visitors to enter our facility since that date.While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted July 21, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

There continues to be nothing of significance to report at this time. We have no known cases of residents or staff with COVID-19 in our facility.

Since states have begun loosening social-distancing requirements, COVID-19 cases are dramatically on the rise. Please be assured that every precaution is being taken to keep your loved ones safe. We continue to observe restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

We are committed to communicate with families of residents, and caregivers of residents (POAs), regarding anything of significance about COVID-19. Please ensure that our facility has the current contact information for families of residents and/or POAs. To update your information, you can contact us by telephone or by using the contact email address at the end of this update.

We will continue to provide the public with updates on this website when anything of significance arises.

We have regular communication with our state’s health department, and we monitor and implement guidance from the CDC on a regular basis.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

As previously shared, our facility has been on restricted access since March 13, 2020. Only essential staff and medical personnel who pass a medical screening have been allowed in the facility. We have not allowed any visitors to enter our facility since that date.While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted July 9, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

There continues to be nothing of significance to report at this time. We have no known cases of residents or staff with COVID-19 in our facility.

Since states have begun loosening social-distancing requirements, COVID-19 cases are dramatically on this rise. Please be assured that every precaution is being taken to keep your loved ones safe. We continue to observe restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

We are committed to communicate with families of residents, and caregivers of residents (POAs), regarding anything of significance about COVID-19. Please ensure that our facility has the current contact information for families of residents and/or POAs. To update your information, you can contact us by telephone or by using the contact email address at the end of this update.

We will continue to provide the public with updates on this website when anything of significance arises.

We have regular communication with our state’s health department, and we monitor and implement guidance from the CDC on a regular basis.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

As previously shared, our facility has been on restricted access since March 13, 2020. Only essential staff and medical personnel who pass a medical screening have been allowed in the facility. We have not allowed any visitors to enter our facility since that date.While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted June 26, 2020
Dear Residents, Families and Friends,

There continues to be nothing of significance to report at this time. We have no known cases of residents or staff with COVID-19 in our facility.

Since states have begun loosening social-distancing requirements, COVID-19 cases are dramatically on this rise. Please be assured that every precaution is being taken to keep your loved ones safe. We continue to observe restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

We are committed to communicate with families of residents, and caregivers of residents (POAs), regarding anything of significance about COVID-19. Please ensure that our facility has the current contact information for families of residents and/or POAs. To update your information, you can contact us by telephone or by using the contact email address at the end of this update.

We will continue to provide the public with updates on this website when anything of significance arises.

We have regular communication with our state’s health department, and we monitor and implement guidance from the CDC on a regular basis.

Like all nursing homes across the country we are still on restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted June 11, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

Since our last update, we have had no known issues with COVID-19 in our facility.

Please ensure that our facility has the current contact information for families of residents and/or POAs. To update your information, you can contact us by telephone or by using the contact email address at the end of this update.

We will continue to provide updates on this website if anything of significance arises regarding COVID-19 in our facility.

We have regular communication with our state’s health department and we monitor and implement guidance from the CDC on a regular basis.

Like all nursing homes across the country we are still on restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted May 28, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

There continues to be nothing of significance to report at this time. We have no known cases of residents or staff with COVID-19 in our facility.

We are committed to communicate with families of residents, and caregivers of residents (POAs), regarding anything of significance about COVID-19. Please ensure that our facility has the current contact information for families of residents and/or POAs. To update your information, you can contact us by telephone or by using the contact email address at the end of this update.

We will continue to provide the public with updates on this website when anything of significance arises.

We have regular communication with our state’s health department and we monitor and implement guidance from the CDC on a regular basis.

Like all nursing homes across the country we are still on restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted May 13, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

There is nothing of significance to report at this time. We have no known cases of residents with COVID-19 in our facility.

We continue to have regular communication with our state’s health department and we monitor and implement guidance from the CDC on a regular basis.

We are enrolling in the CMS/CDC reporting system known as “Interim Final Rule Updating Requirements for Notification of Confirmed and Suspected COVID-19 Cases Among Residents and Staff in Nursing Homes.” According to the requirements we will be informing resident-families, residents, and powers-of-attorney (POAs) regarding any significant COVID-19-related issues with individual residents—as well as electronically filing a weekly report directly to the CDC. We will also be providing updated general information as needed on this website.

We welcome these new requirements because they are similar to what we have been voluntarily providing to our residents, resident-families, and POAs from the very beginning of this crisis.

Please ensure that our facility has the current contact information for families of residents and/or POAs. To update your information, you can contact us by telephone or by using the contact email address at the end of this update.

Like all nursing homes across the country we are still on restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted May 7, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

We are pleased to share that currently we have no known cases of residents with COVID-19 in our facility. If or when we have known cases of COVID-19 in our facility—with either residents or staff—we will promptly inform the public through this website.

We continue to have regular contact with our state’s Department of Health, and we continue to follow and implement all their guidance and recommendations regarding infection control, monitoring, and the treatment and care of our residents. We are also closely following all recommendations by the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid Services (CMS).

Like all nursing homes across the country we are still on restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted April 28, 2020
Dear Residents, Families and Friends,

Thank you for your continued support during the Coronavirus pandemic. Your support and cooperation are vital so our staff can focus on caring for our residents. We are providing these regular updates because we believe it is important to be open and transparent while our state deals with COVID-19.

We are pleased to share that currently we have no known cases of residents with COVID-19 in our facility.

We continue to have regular contact with our state’s Department of Health, and we continue to follow and implement all their guidance and recommendations regarding infection control, monitoring, and the treatment and care of our residents. We are also closely following all recommendations by the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid Services (CMS).

Like all nursing homes across the country we are still on restricted access—meaning that only essential staff and healthcare personnel can enter our facility. In most cases, we continue to prohibit visitors.

Coupled with providing all the treatment and care our residents require, our top priority is keeping our residents and staff safe. That is why we continue to medically screen our staff each time they enter our facility and we monitor all residents closely for any signs of illness.

Our staff are fully supplied with personal protective equipment (PPE) including masks, gloves, gowns, eye protection, etc., and they use that equipment as required in their respective roles.

While our facility’s restricted access status prevents our residents from visiting with their family and friends, our staff are taking extra care to help provide for our residents’ emotional needs.

We will continue to provide you with updates on this website when we have any new information to share. We also encourage you to contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted April 21, 2020
Dear Residents, Families and Friends,

As our nation, state and local community cope with the novel coronavirus pandemic, we want to thank you for your continued support and understanding during these challenging times for all of us.

Providing for the safety and well-being of our residents and staff is our paramount priority. We are working closely with state and local health departments and continue to follow their guidance, as well as guidance from the Centers for Disease Control and Prevention (CDC) and Centers for Medicare and Medicaid Services (CMS).

As is being reported by national news outlets, the CDC and CMS on Sunday, April 19, announced a new initiative to require greater transparency for the reporting of COVID-19 cases at long-term care facilities. Moving forward, nursing homes will be required to inform residents and their families about any COVID-19 cases in their facilities.

We welcome this new initiative because it mirrors our own voluntary commitment to keep our residents, families, staff and the public fully informed about any COVID-19 cases at our facility, along with our efforts to help limit the spread of COVID-19.

Please be assured we will continue to provide you with updates on this website when we have any new information to share. We also encourage to you contact us directly via email at info@redcliffsrehab.com if you have any questions or concerns.

Thank you for your continued support.


Posted April 16, 2020
Dear Residents, Families and Friends,

Thank you for your continued support and understanding as we respond to the challenges presented by the Coronavirus We are providing you with this update because we believe it is beneficial to remain in regular contact with our residents, their families and our community.

Providing for the safety and well-being of our residents and staff is our paramount priority. We are pleased to inform you none of our residents or staff have tested positive for COVID-19 at this time.

As previously shared, as of Friday, March 13, 2020, all facilities like ours, across the nation, were required to be on restricted access. Since that time, only essential staff who pass a daily medical screening—as required by the CDC—have been allowed in the facility.

We wish to commend our staff for their continued efforts to provide the highest quality care for our residents.

We are in regular contact with state and local health officials and will continue to operate by the highest standards of safety, and in full compliance with guidance from these health departments, the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare & Medicaid (CMS).

We wish to thank numerous individuals, groups and companies who have offered support and extended kindness to our residents and staff.

We will update you when we have new information to share, and we encourage you to contact us directly with any questions or concerns regarding your loved ones. Our email address is: info@redcliffsrehab.com.

Thank you for your continued support.


Posted April 8, 2020
Dear Residents, Families and Friends,

Thank you for your continued support and understanding as we respond to the challenges presented by COVID-19. We are providing you with this update because we believe it is beneficial to remain in regular contact with our residents, their families and our community.

Providing for the safety and well-being of our residents is our paramount priority. We are pleased to inform you none of our residents or staff have tested positive for COVID-19 at this time.

All staff and essential medical personal are clinically screened prior to entering our facility, including getting their temperature checked, and we continue to restrict visitors. We wish to commend our staff for their continued efforts to provide the highest quality care for our residents.

We are in regular contact with state and local health officials and will continue to operate by the highest standards of safety, and in full compliance with guidance from these health departments, the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare & Medicaid (CMS).

We will update you when we have new information to share, and we encourage you to contact us directly with any questions or concerns regarding your loved ones. Our email address is: info@redcliffsrehab.com.

Thank you for your continued support.


Posted: March 15, 2020

Like a hospital, our healthcare professionals routinely deal with infectious diseases. They received such training through their formal education as well as ongoing training on the job. Infectious disease control is part of their everyday work experience.

Unique to COVID 19, The Federal Government, State Government, and Medicare have required additional policies and procedures which we have implemented immediately.

We continue to get up-to-the-minute guidance from these agencies and will implement new requirements as we receive them.

As of Friday, March 13, 2020, all facilities like ours, across the nation, are required to be on restricted access—which means that only essential personnel are permitted in the buildings. In most cases, visitors are not allowed.

To contact your loved one, please call their cell phone, or email or text them. To speak to a facility representative send an email to: info@redcliffsrehab.com

We ask for your patience as we implement the new requirements and we assure you we are doing everything possible to ensure the safety of residents, patients and staff.